As part of our organisational strategy we implemented a structured system of quality improvement (QI). We termed this approach 'The IC24 Way', and it provides a systematic approach to improving what we do for the benefit of our patients and our people, ensuring we deliver a better quality service, which is more cost effective.
Being a social enterprise is core to us. Providing excellence in care through our innovative approach is what we stand for. Through re-investing our surplus, we’re continuously innovating and strengthening our services, creating a strong foundation for our communities.
Thinking creatively, acting with determination, and being brave in the face of everyday challenges. That’s how we learn, grow, and be the best we can be.